Kawasaki owners can now breathe easily in case of a breakdown as Edaran Modenas Sdn Bhd (EMOS) has officially introduced its roadside assistance services. 

• New Kawasaki owners can enjoy up to four free towing services in a year.
• Customers can reach out to Kawasaki Roadside Assistance via toll-free line. 

EMOS, in its press statement, said that the service covers all-new Kawasaki and Modenas rebranded models manufactured in 2022 and registered from August 1, 2022.

According to MODENAS CEO Roslan Roskan, the service is part of the company’s initiatives to provide the best services for its customers.

“We are always looking at providing convenience for our customers. Accidents happen and motorists do not want to walk on the side of the highway pushing their heavy motorcycles to an auto mechanic shop. 

“Therefore, we have decided to focus more of our resources on helping our customers get fast, efficient and safe towing for their motorcycles rather than being forced to leave them stranded by the roadside,” he said. 

The 24 hours roadside assistance includes a free 100KM round-trip towing throughout West Malaysia and to all major towns in East Malaysia, including Sabah and Sarawak. 

However, for towing that exceeds 100km, an additional RM2.00 per kilometre will be imposed. In addition, towing services shall cover both major and minor engine/motor breakdowns and accidents. 

Each member is entitled to four free towing services a year, but the service is valid for only one year from the registration date.

Owners can reach out to Kawasaki Roadside Assistance at any time via a toll-free number at 1-800-880-008.